Last updated: 4 September 2026
Hope Financial Solutions is operated by Wisdom Investing Pty Ltd.
Wisdom Investing Pty Ltd respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains what information we may collect when you visit hopefs.com.au, purchase our products or courses, join our email list, contact us or otherwise interact with Hope Financial Solutions, and how that information may be used and disclosed.
Information We May Collect
Depending on how you interact with Hope Financial Solutions, we may collect information such as:
- your name;
- your email address;
- information you provide when joining our email list;
- information you provide through our contact form;
- information relating to purchases of our courses or digital products;
- communications you send to us;
- technical information about your visit to our website, such as browser, device, pages visited, approximate location and referring website; and
- other information you voluntarily provide to us.
We only seek to collect information reasonably necessary to operate the website, communicate with our readers and customers, provide our products and services, and conduct our business.
Email Subscribers and Marketing
If you subscribe to our email list, request a resource, or otherwise consent to receive emails from us, we may collect your name, email address, and information related to your subscription.
We use AWeber to manage our email lists and send emails. Information you provide when subscribing may therefore be processed and stored using AWeber’s services.
We may use your email address to send educational content, newsletters, updates, information about our products and courses, and promotional or marketing communications where permitted.
You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in our emails.
We aim to send commercial electronic messages in accordance with Australia’s Spam Act 2003.
Purchases and Payments
When you purchase a course, digital product, or other offering from Hope Financial Solutions, we may collect information necessary to process and administer your purchase, such as your name, email address, transaction details, and information about the product you purchased.
Payments may be processed by third-party payment providers, including Stripe and PayPal.
Wisdom Investing Pty Ltd does not directly collect or store your complete credit or debit card details when these providers process payments. Your payment information is provided to and processed by the relevant payment provider in accordance with its own terms and privacy practices.
We may retain transaction information that is reasonably necessary for customer support, accounting, taxation, record-keeping, and other legitimate business purposes.
Contact Forms and Communications
If you contact us through the website, by email, or by another communication method, we may collect your name, email address, and any other information you choose to provide.
We use this information to respond to your enquiry and, where appropriate, provide customer support or administer our relationship with you.
Please avoid including sensitive personal or financial information in a contact form or email unless it is necessary for your enquiry.
Website Analytics
We use Google Analytics to help us understand how visitors use Hope Financial Solutions.
Google Analytics may collect information about your use of the website, such as pages visited, time spent on the site, device and browser information, approximate geographic information, and how you arrived at the website.
We also use Google Search Console to help monitor the website’s performance in Google Search and identify technical or search-related issues.
Information collected through these services helps us understand how the website is being used and improve its content, performance and usability.
Google’s handling of information is subject to Google’s own privacy policies and terms.
Cookies and Similar Technologies
Hope Financial Solutions uses cookies and similar technologies.
Cookies are small data files that may be stored on your device when you visit a website. They can be used for purposes such as operating website functionality, remembering preferences, measuring website traffic and understanding how visitors interact with the site.
We use Pressidium Cookie Consent to help manage cookie consent and visitor preferences.
Depending on your choices and the services operating on the website, cookies may be placed by Hope Financial Solutions or by third-party services such as Google Analytics.
You can manage available cookie choices through the cookie consent controls provided on the website. You can also control or delete cookies through your browser settings, although disabling certain cookies may affect website functionality.
Affiliate Links and Third-Party Websites
Hope Financial Solutions may contain affiliate links and links to third-party websites or services.
If you click a third-party link, the third party may collect information from you or use cookies and other tracking technologies in accordance with its own privacy practices.
Wisdom Investing Pty Ltd does not control the privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.
For information about our commercial relationships, please see our Affiliate Disclosure.
How We Use Personal Information
We may use information we collect to:
- operate and maintain Hope Financial Solutions;
- provide courses, digital products and other services;
- process and administer purchases;
- provide customer service and respond to enquiries;
- send requested information and resources;
- send newsletters, educational content and marketing communications where permitted;
- maintain and improve our website and content;
- understand how visitors use our website;
- maintain business, taxation and transaction records;
- prevent misuse, fraud or security incidents; and
- comply with applicable legal and regulatory obligations.
Disclosure to Service Providers
We may disclose or make personal information available to third-party service providers where reasonably necessary to operate our website and business.
These may include providers involved in:
- email marketing and communications, including AWeber;
- payment processing, including Stripe and PayPal;
- website hosting and technical services;
- website analytics, including Google;
- accounting and business administration; and
- other services required to operate Hope Financial Solutions.
These providers may process information on our behalf or in connection with the services they provide.
We do not sell our email subscriber list or personal information to third parties for their own independent marketing purposes.
Overseas Processing and Storage
Some of the third-party services used by Hope Financial Solutions are operated by organisations based outside Australia or may process or store information using infrastructure located overseas.
As a result, personal information may be processed or stored outside Australia when we use services such as AWeber, Google, Stripe or PayPal.
The countries in which information is processed may vary depending on the provider and the infrastructure it uses.
Those providers handle information in accordance with their respective privacy policies and applicable legal obligations.
Security
We take reasonable steps to protect personal information under our control against misuse, interference, loss, unauthorised access, modification and disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
You should therefore take appropriate care when providing personal information online.
Access and Correction
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that you believe is inaccurate, incomplete or out of date.
We may need to verify your identity before responding to an access or correction request.
To make a request, contact us at george.lui@hopefs.com.au.
Privacy Questions and Complaints
If you have a question or concern about how Wisdom Investing Pty Ltd handles your personal information, please get in touch with us using the details below.
We will consider your enquiry or complaint and endeavour to respond within a reasonable period.
Depending on the circumstances and applicable Australian privacy law, you may also have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, service providers or applicable requirements.
The current version will be published on this page with the date it was last updated.
Contact
For privacy questions, requests or complaints, please contact:
Wisdom Investing Pty Ltd
Suite 414, 585 Little Collins Street
Melbourne VIC 3000
Australia
Email: george.lui@hopefs.com.au